Products & Compatibility
How do I know if a joystick controller will work with my machine?
Check the operating voltage, connector pin count and output signal on the product page. Our universal joystick controllers support 12–48 V DC and the most common 6-pin round connectors. For proprietary ECUs, we can supply a plug-and-play adapter cable.
Do you sell complete machines, or only spare parts?
Both. We supply new and refurbished boom lifts, scissor lifts and telehandlers, as well as a full range of replacement parts including joysticks, controllers, hydraulic components, electrical parts, tires, batteries and safety accessories.
Which brands of aerial lifts are your parts compatible with?
Our universal and OEM-grade spare parts are engineered to fit major scissor-lift, boom-lift and telehandler brands used on global job sites. Each product page lists compatible model series, connector types and cross-reference part numbers. If you are unsure, send us a photo of the existing part and we will confirm compatibility within 24 hours.
Ordering & Shipping
How long does shipping take?
Sample and spare-parts orders ship within 48 hours after payment. Sea freight to Europe, North America or Southeast Asia typically takes 18–35 days depending on the port. Air freight is available for urgent orders and usually takes 5–8 days.
Which Incoterms do you support?
We quote EXW, FOB Shenzhen, CIF and DDP for most destinations. First-time importers often choose CIF for simplicity, while experienced buyers prefer FOB to control freight and customs clearance.
What is the minimum order quantity (MOQ)?
For stock spare parts, the MOQ is usually 1 piece. For customized OEM parts or branded packaging, the MOQ typically starts at 50 pieces per SKU. Complete machines are quoted per unit and we support single-unit export orders.
Customization & OEM
Do you accept custom designs or samples for reproduction?
Yes. Send us a sample, technical drawing or 3D model. Our engineering team will evaluate the design, recommend material upgrades if needed, and produce prototypes within 10–15 working days.
Can you put my brand / logo on the parts?
Yes. We offer laser marking, silk-screen printing, custom labels and branded packaging. Send us your logo vector file and packaging requirements for a free mock-up and quote.
Warranty & Returns
What if I receive a defective item?
Contact us with photos or a short video showing the defect. After confirmation, we will ship a replacement at our cost within 48 hours. No need to return the defective part for most low-value items.
What warranty do you offer?
All spare parts carry a 12-month replacement warranty against manufacturing defects. Complete machines are covered by a 12-month structural warranty and a 6-month hydraulic/electrical warranty.